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FAQs
Frequently Asked Questions
Before the stay
During the stay
- 01For Doggos • at least 5 months old • must have updated vaccinations for anti-Rabies, Distemper/parvovirus combination or DHLPP, and Bordetella/Kennel Cough • must be on a preventive flea, tick & deworming program • must not be in heat • must be in good health and not been ill with a communicable condition in the last 14 days • Not sure how to read your doggo's vaccine card? Check out our blog post about vaccination cards(https://www.sitandstayph.com/post/understanding-your-doggo-s-vaccination-card) For Cattos • at least 4 months old • must have updated vaccinations for Rabies and 4-in-1/FVRCP • must be negative for FeLV/FIV and FIP • must be on a preventive flea and tick program • must be in good health and not been ill with a communicable condition in the last 14 days
- 02For Doggos • Food (packed individually per meal per day, or in a CLOSED & SEALED container with a measuring cup included) • Feeding instructions • Optional: Tick & flea spray; Favorite item or Reminder of home For Cattos • Food (packed individually per meal per day, or in a CLOSED & SEALED container with a measuring cup included) • Feeding instructions • Litter sand enough for the duration of your catto's stay • Catto carrier to bring your cat in/out of the hotel safely • Optional: Tick & flea spray; Favorite item or Reminder of home
- 03Our guests can enjoy the following during their stay: • Fully air-conditioned rooms with CCTV monitoring • Spacious indoor and outdoor spaces for roaming, play, enrichment, and training • Private, full-walled suites for undisturbed meals and restful sleep • Refrigerated storage for fresh, cooked, or raw meals (storage and handling fees apply) • Mix of outdoor and indoor relaxation time for daily mental & physical fulfillment • Clean, fresh drinking water • Room service for daily cleaning and sanitation • Agility equipment, a doggie treadmill, and toys for enrichment (available as add-ons) • Supply of quality pet food, treats and supplements (available as add-ons)
- 04Yes, as long as your dog is not aggressive toward people or other animals. It’s natural for our pets to feel anxious or unsure in a new environment, which can sometimes lead to insecure behavior. With time, space, and proper handling, they can learn to feel more comfortable around new people and surroundings. If it’s your dog’s first time boarding, we recommend a short stay (like daycare for a few days) to help them adjust smoothly.
- 05Guests may check in between 9:00 AM to 4:00 PM, except on Thursdays. • Early check-ins from 7:00 AM to 8:59 AM are allowed for an additional fee of ₱150 per hour. • Please note that check-ins after 4:00 PM are not permitted to ensure a smooth and stress-free transition for all our guests. For overnight stays, check-out is from 9:00 AM to 12:00 PM the following day. • Late check-outs between 12:00 PM and 6:00 PM will incur a fee of ₱150 per hour or the day boarding rate, whichever is applicable. • If check-out is between 6:00 PM and 8:00 PM, the fee is ₱150 per hour. • For check-outs after 8:00 PM, the overnight boarding rate will apply. For day boarding or daycare, check-out is strictly until 6:00 PM.
How to Book
Send us a message on IG or Messenger to inquire make a reservation. Boop woo soon!
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