For Doggos

• at least 5 months old

• must have updated vaccinations for anti-Rabies, Distemper/parvovirus combination or DHLPP, and Bordetella/Kennel Cough

• must be on a preventive flea, tick & deworming program

• must not be in heat

• must be in good health and not been ill with a communicable condition in the last 14 days

• Not sure how to read your doggo's vaccine card? Check out our blog post about vaccination cards

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For Cattos

• at least 4 months old

• must have updated vaccinations for Rabies and 4-in-1/FVRCP

• must be negative for FeLV/FIV and FIP

• must be on a preventive flea and tick program

• must be in good health and not been ill with a communicable condition in the last 14 days

For Doggos

• Food (packed individually per meal per day, or in a CLOSED & SEALED container with a measuring cup included)

• Feeding instructions

• Optional: Tick & flea spray; Favorite item or Reminder of home

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For Cattos

• Food (packed individually per meal per day, or in a CLOSED & SEALED container with a measuring cup included)

• Feeding instructions

• Litter sand enough for the duration of your catto's stay

• Catto carrier to bring your cat in/out of the hotel safely

• Optional: Tick & flea spray; Favorite item or Reminder of home

For Doggos

• Get fresh air and exercise as well as outdoor potty breaks (at least 4 times a day)

• Enjoy meals peacefully in their private suites

• Spend quality time with hoomans for companionship and care

• Enjoy healthy treats (with your consent)

• Meet and socialize with other friendly dogs (with your consent and proper introductions made)

• Take naps and sleep undisturbed for proper rest and recovery

• Participate in fun enrichment activities (optional, fees apply)

• Strike a pose for photos and videos 

• Get a complimentary express baff (10 nights and up)

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For Cattos

• Stay in a cozy, cat-friendly space designed for sleeping, eating, playing, and potty time

• Enjoy multiple interactions with hoomans throughout the day 

• Receive attention and cuddles—but only if they ask for it!

• Pose for adorable photos and videos 

For Doggos

Each guest enjoys their own roofed, full-walled suite inside an air-conditioned room. To ensure deep, undisturbed rest, all dogs sleep separately.

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For Cattos

Every cat guest stays in their own spacious three-floor hotel, also located in an air-conditioned room for maximum comfort.

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See photos here

Each guest enjoys their meals separately in their own suite or cattio. If you'd like us to reinforce their "sit and wait" routine before eating—let us know!

Our guests can enjoy the following during their stay:

• Fully air-conditioned rooms with CCTV monitoring

• Private, full-walled suites for undisturbed meals and restful sleep

• Refrigerated storage for fresh, cooked, or raw meals (storage and handling fees apply)

• Clean, fresh drinking water

• Agility equipment, a doggie treadmill, and toys for enrichment (available as add-ons)

We value the safety and respect the space of our guests.

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For our feline guests, each cat stays in a private hotel or cattio, separate from cats from other households.

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For our canine guests, we recognize that every dog has unique preferences—some love socializing, while others prefer their own space.

Dog guests will only interact if:

• We have your consent for them to meet other dogs

• They are well-matched with their playmates and show no behavioral concerns (e.g., humping, aggression)

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Your pet’s comfort and well-being always come first!

Yes, as long as your dog is not aggressive toward people or other animals.

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It’s natural for our pets to feel anxious or unsure in a new environment, which can sometimes lead to defensive behavior. With time, space, and proper handling, they can learn to feel more comfortable around new people and surroundings.

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If it’s your dog’s first time boarding, we recommend a short stay (like daycare for a few days) to help them adjust smoothly.

Yes! We are available on Facebook/Instagram from 9am to 6pm daily except Thursdays. We will also share with you photos, videos and observations of your pet during their stay. Depending on the number of guests that day, there may be a delay in our replies as we attend to the health and enjoyment of all of our guests.

Guests may check in between 9:00 AM to 4:00 PM, except on Thursdays. Early check-ins from 7:00 AM to 8:59 AM are allowed for an additional fee of ₱150 per hour.
Please note that check-ins after 4:00 PM are not permitted to ensure a smooth and stress-free transition for all our guests.

For overnight stays, check-out is from 9:00 AM to 12:00 PM the following day. Late check-outs between 12:00 PM and 6:00 PM will incur a fee of ₱150 per hour or the day boarding rate, whichever is applicable. If check-out is between 6:00 PM and 8:00 PM, the fee is ₱150 per hour. For check-outs after 8:00 PM, the overnight boarding rate will apply.
 

For day boarding or daycare, check-out is strictly until 6:00 PM.

We will bring your pet to the nearest vet in case of an emergency and update you immediately once the situation clears. For dogs in need of first aid (light scratches, itching, etc), we have partner vets to assist us online as well as first aid kits available onsite.